1 - Introduction (66.94 MB)
2 - Cultural awareness (124.11 MB)
3 - Why is cultural awareness important (37.24 MB)
4 - Benefits of cultural awareness in the workplace (67.09 MB)
5 - How can organizations promote cultural awareness (53.79 MB)
6 - Cultural awareness examples (61.08 MB)
7 - Measuring cultural awareness in the workplace (69.69 MB)
10 - Engage employees all year round (32.52 MB)
11 - Communicate effectively with employees (55.07 MB)
12 - Have tough conversation and make tough decision (40.9 MB)
8 - Create and communicate meaningful values (59.44 MB)
9 - Improve orientation and on boarding (33.91 MB)
13 - Invest in global citizenship training (80.03 MB)
14 - Promote good manners in employees (73.36 MB)
15 - Listen to foreign clients and colleagues (72.1 MB)
16 - Be aware of different timezones (38.02 MB)
17 - What is cultural diversity (57.12 MB)
18 - Challenges to cultural diversity in the workplace (126.73 MB)
19 - Offer employee resources group (43.77 MB)
20 - Avoid and call out problem language (33.53 MB)
21 - Avoid stereotypes (47.88 MB)
22 - Encourage employee expression (69.99 MB)
23 - Choosing the right frame of mind (114.06 MB)
24 - Building relationship (46.02 MB)
25 - Communicating effectively (29.53 MB)
26 - Overcome culture shock in a foreign country (78.85 MB)
27 - Implementing cultural awareness (52.23 MB)