01 course-introduction (7.06 MB)
01 introduction-to-computing-fundamentals (11.63 MB)
02 common-computing-devices-and-platforms (15.6 MB)
03 identifying-hardware-components-and-peripherals (7.11 MB)
04 internal-computer-components (7.37 MB)
05 identifying-ports-and-connectors (12.22 MB)
01 an-introduction-to-operating-systems (15.32 MB)
02 getting-started-with-microsoft-windows (10.67 MB)
03 features-and-functions-of-an-operating-system (13.28 MB)
04 managing-file-and-folders (15.79 MB)
05 using-your-windows-lab-workspace (8.67 MB)
01 commercial-and-open-source-software (8.53 MB)
02 software-versions (8.05 MB)
03 software-installation-management (13.3 MB)
04 common-web-browsers (10.76 MB)
05 browser-installs-and-updates (10.29 MB)
01 interpreted-and-compiled-programming-languages (10.69 MB)
02 introduction-to-programming-concepts (13.03 MB)
03 branching-and-looping-programming-logic (8.83 MB)
01 types-of-data-sources-and-uses (11.13 MB)
02 overview-of-data-repositories (7.21 MB)
03 introduction-to-sql-and-relational-databases (6.27 MB)
04 database-management (11.29 MB)
01 computer-networks-types-and-topologies (13.31 MB)
02 advantages-and-disadvantages-of-network-types (10.64 MB)
03 networking-hardware-devices (12.11 MB)
04 wired-and-wireless-network-connections (12.65 MB)
05 optional-wired-and-wireless-soho-networks (12.54 MB)
06 network-settings-in-windows (8.7 MB)
01 types-of-local-storage-devices (7.74 MB)
02 types-of-hosted-storage-and-sharing (7.01 MB)
03 network-storage-types (4.5 MB)
04 troubleshooting-storage-issues (11.67 MB)
01 confidentiality-integrity-and-availability (9.99 MB)
02 threats-and-breaches (12.01 MB)
03 phishing-social-engineering-and-other-attacks (9.58 MB)
04 password-management-techniques (9.29 MB)
05 security-threats-access-control-authorization-and-authentication (11.5 MB)
06 authentication-and-sso (7.29 MB)
01 safe-browsing-practices-application-ecosystem-security (11.08 MB)
02 safe-browsing-practices-public-browsing-risks (10.85 MB)
03 safe-browsing-practices-plug-ins-extensions-and-toolbars (12.51 MB)
04 security-threats-safe-browsing-techniques (10.63 MB)
05 virtual-private-networks (8.95 MB)
01 definition-and-essential-characteristics-of-cloud-computing (9.02 MB)
02 key-cloud-service-providers-and-their-services (9.44 MB)
03 overview-of-cloud-service-models (15.96 MB)
04 overview-of-cloud-infrastructure (11.68 MB)
05 virtualization-and-virtual-machines-explained (25.73 MB)
06 basics-of-storage-on-cloud (8.09 MB)
01 hybrid-multi-cloud (40.13 MB)
02 containers (45.42 MB)
03 microservices (20.49 MB)
04 serverless-computing (8.04 MB)
05 cloud-native-applications (21.29 MB)
06 devops-on-the-cloud (6.82 MB)
01 introduction-to-troubleshooting (9.84 MB)
02 levels-of-technical-support (10.19 MB)
03 service-level-agreements-slas (8.05 MB)
04 what-are-ticketing-systems (9.9 MB)
05 features-and-benefits-of-ticketing-systems (10.06 MB)